Refund policy

Exchanges/Return 

  • You can request an exchange/return if you received defective or wrong item. 
  • Customer to check the order with the courier only. If the courier left, no return/refund is allowed.
  • To be eligible for a return, your item must be in the same condition that you received it and in its original packaging.

For instant support, you can contact us at trayz.eg@gmail.com or instagram direct messages @trayz.eg